Attorneys Demand ‘Immediate Action’ From Meta Regarding Hacked Accounts
By Movieguide® Contributor
A group of attorneys are demanding “immediate action” from Meta as claims of hacked accounts rise.
“We have received a number of complaints of threat actors fraudulently charging thousands of dollars to stored credit cards,” a letter penned by 41 state attorneys reads. “Furthermore, we have received reports of threat actors buying advertisements to run on Meta.”
The letter continued, “We refuse to operate as the customer service representatives of your company. Proper investment in response and mitigation is mandatory.”
The attorneys also asked that Meta look into “the number of account takeovers over the past five years; suspected causes of the increase in account takeovers; safeguards currently in place to prevent account takeovers; current policies and procedures related to Meta’s response to account takeovers; and staffing related to safeguarding the platforms against account takeovers as well as responding to complaints.”
Meta has responded to the letter, explaining that “scammers use every platform available to them and constantly adapt to evade enforcement.”
“We invest heavily in our trained enforcement and review teams and have specialized detection tools to identify compromised accounts and other fraudulent activity,” Meta continued. “We regularly share tips and tools people can use to protect themselves, provide a means to report potential violations, work with law enforcement and take legal action.”
The company has previously shared plans to create a customer service division that will help users “who have had posts or accounts removed unexpectedly,” but no other information has been released about the division.
Movieguide® previously reported on a lawsuit brought against Meta for creating addictive technology:
Forty-one states and the District of Columbia are suing Meta for building addictive features into its technology that harm children’s well-being.
“Our bipartisan investigation has arrived at a solemn conclusion: Meta has been harming our children and teens, cultivating addiction to boost corporate profits,” said California Attorney General Rob Bonta.
“We have a youth mental health crisis in the United States,” added Colorado Attorney General Phil Weiser. “The young people were brought down rabbit holes.”
To hold Meta accountable for this alleged business practice, thirty-three states are filinga joint lawsuit against the company, while eight states and Washington D.C. are filing separate complaints in federal, state or local courts.
The complaints argue that Meta misled parents and children regarding its safety features, allowing it to illegally collect data on children for profit, thereby violating child privacy laws.
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