By Michaela Gordoni
OpenAI just released a report on how people use ChatGPT.
The 64-page study looked at over 1.5 million chat messages from 130,000 users between May 2024 and July 2025. It claims it did so without breaching any privacy, as it used AI to analyze conversations without having any human researchers reading them.
OpenAI argues “that access to AI should be treated as a basic right,” which it says is emphasized by the fact that its user base has broadened over the last year, Business Insider reported Sept. 15.
In 2022, most of the people who used chatbots were male, per a 2023 Business Insider report. OpenAI found that there are now slightly more female users (52%).
Related: Wait, How Many Americans Use ChatGPT Today?
About half of users are under the age of 26. Older age groups, except for those above age 65, were more likely to use ChatGPT for work purposes. The study reports that there is a 22.5% chance that a message from users between 18 and 25 was work-related.
Most users go to the bot for advice versus carrying out tasks. It found 49% of messages were “asking” prompts for advice, whereas 40% were “doing” prompts. Eleven percent were “expression” chats where a user expresses views or feelings but doesn’t seek information.
About 70% of users use ChatGPT for non-work-related purposes. This particular data “shocked” Tech Radar expert John-Anthony Disotto, who assumed most people are using ChatGPT for work-related purposes.
“Without this study, I’d have honestly believed most people use ChatGPT in a work-based environment, specifically for mundane tasks that don’t require a lot of brain power,” he wrote, “Instead, it looks users are interacting with ChatGPT after the office closes and in their spare time, highlighting just how much AI has managed to infiltrate our daily lives.”
The study said ChatGPT is growing the most in places like Nigeria, Brazil and India.
Tom’s Guide noted that ChatGPT is becoming a “daily companion” and is the new “Google” as one in four questions seek information. People turn to it mainly for guidance, information and writing help.
Last month, OpenAI chief executive Sam Altman said the number of people who used ChatGPT for “parasocial relationships,” such as AI girlfriends, was “very small.”
The study confirmed this. It reports 0.4% of conversations were related to “games and roleplay,” The Washington Post reported.
The report shows that there’s been a shift in who uses ChatGPT and how — mainly for personal purposes. More people are turning to it for information, but Google’s already trying to keep up the pace with its own AI searches.
Read Next: Is ChatGPT Use Becoming More Common Among School Kids?
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